Job Description:
Pay Range $46hr – $49hr
Responsibilities:
- Provide support to markets on initial setup, ingestion and maintenance of references and a core claims library within the enterprise review and approval system (Veeva PromoMats).
- Partner with Medical to manage references uploaded into the system to ensure references are appropriate and accurate.
- Engage with the business and agencies to upload and manage core claims into the system and ensure claims are appropriately tagged and linked to their references.
- Ensures core claims and references are updated as changes occur to the content
- Provide user support and guidance regarding linking of submitted materials to the references and core claims library in preparation for review and approval.
- Manage reference library metadata, including quality assurance of content delivered to the library, ensuring reference and claims are tagged appropriately and is searchable.
- Maintains the library’s collections in support of the overall content strategy, ensuring the content meets appropriate metadata standards according to the operating model for referencing and core claims.
- Maintain reference and claims library relevancy, working with Medical/Regulatory, conduct periodic audits of the information on file.
- Assists content team with implementation of content systems including user acceptance testing.
Qualifications And Experience:
- 4-year bachelor’s degree, or other degree in Life Sciences. Library Science degree preferred.
- Scientific background, familiarity with different medical reference types, and medical terminology.
- 1-2 years’ experience managing reference/core claims library with deep expertise in content review and approval.
- Experience managing and maintaining a global library of references and core claims preferably within Veeva PromoMats.
- Candidate should possess skills within content management capabilities with deep understanding of pharmaceutical referencing and core claims.
- Proficient with MACs, Microsoft Suite, Adobe Creative Suite.
- Proficient in understanding creative assets files and linking medical references to claims structure.
- Proficient in understanding and maintaining metadata/taxonomy schemes.
- Strong interpersonal and communication skills and demonstrated ability working with other teams to build relationships and alignment.
- Excellent planning, prioritization, management, and organizational skills.
- Ability to influence and manage agencies and partners.
- References and Core Claims.
- Assist with setup of centralized reference & core claims library, collaborating with markets/brands on initial setup of references and claims within the review and approval system library.
- Coordinates initial ingestion and setup of core claims and linking to references in the centralized library.
- Provides medical reference librarian functional expertise to support a capability standard and implement an operating model across markets in support of the centralized content management strategy.
- Offer user support to references and core claims library within the Medical/Legal/Regulatory review and approval system (Veeva PromoMats).
- Provide guidance to agency partners on proper submission of references and linking to claims.
Content Central:
- Ensure all metadata for image and illustration rights is entered into files.
- Ensure all necessary components are included with submitted files.
- Create PDFs for system thumbnails or convert PDFs to ADOBE files.
- Liaise with agencies on file receipt.
- Reconcile reports to ensure all files are uploaded into AEM system.
- Provide user support in multiple countries; overcome language obstacles.
- Provide new-user access and site usability training as needed.
- Standardize metadata and taxonomy for asset entry.
- Perform file retrieval for user inquiries.